Politique d’expédition

Thank you for choosing to shop with us. Our shipping policy outlines our shipping procedures and timelines. Please read this policy carefully before placing your order.

Order Processing Time

Once we receive your order, we will process it within 7 business days. During high-volume seasons or sales, processing times may be longer.

Shipping Time

We offer standard shipping through our carrier partners. Shipping times vary depending on your location, but typically range from 7-21 business days.

International Shipping

We offer international shipping to select countries. Please note that customs fees, taxes, and duties may be applied to international orders. These fees are determined by the destination country and are the responsibility of the recipient.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and receive updates on the estimated delivery date.

Shipping Rates

Shipping rates are calculated based on the weight and destination of your order. You will be able to see the shipping cost during checkout.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact our customer service team immediately at shine.and.chic2023@gmail.com

Undeliverable Packages

If your package is undeliverable due to an incorrect or incomplete address, the package will be returned to us. We will contact you to arrange for reshipment. Please note that additional shipping fees may apply.

If you have any questions or concerns about our shipping policy, please contact us at shine.and.chic2023@gmail.com